A collection of frequently asked questions from the Payroller Payday Super webinar, covering Beam setup, super payments, STP reporting, SMSFs, contractors, and Payday Super compliance requirements.
General Beam Questions
What is Beam?
Beam is an integrated superannuation clearing house within Payroller. Once you submit super through Payroller, Beam processes and distributes contributions to employees’ nominated super funds.
Is Beam compulsory?
No. Beam is not compulsory. You can use any SuperStream-compliant clearing house. Beam is simply the integrated option available within Payroller.
Is there an additional cost to use Beam?
No. Beam is currently included at no additional cost with a Payroller web subscription.
Will Beam charge fees in the future?
There are currently no plans to introduce additional fees for Beam, although this may be subject to change in the future.
Can Beam be used on the mobile app?
Beam is now available in the mobile app. Make sure to update your app to access this feature.
Is Beam a clearing house?
Yes. Beam functions as an integrated clearing house, allowing super contributions to be submitted and distributed to multiple super funds.
Setting Up Beam
How do I register for Beam?
After submitting a pay run, Payroller may prompt you to register for Beam. If not, go to Superannuation and follow the Beam registration process.
How do I know if I am already registered for Beam?
Go to the Superannuation tab in Payroller. If you are registered, you will see your super batches. Otherwise, you will be prompted to sign up.
Can I register now and start using Beam later?
Yes. You can complete the registration process now and start processing super through Beam when you are ready.
Do I need a default super fund to set up Beam?
Yes. A default fund is required during registration. However, it only acts as a fallback for employees who have not nominated their own fund.
What if all employees already have their own super funds?
You still need to select a default fund during registration, but employee contributions will continue to be sent to their nominated funds.
Processing Super Payments
How do I pay super through Beam?
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Create and submit a pay run.
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Submit STP.
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A super batch is generated in the Superannuation tab.
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Submit the batch and complete payment using your selected payment method.
Can I continue paying super using BPAY?
Yes. Beam supports BPAY payments and provides the required payment reference.
Are BPAY details different for each employee?
No. You make one lump-sum payment per super batch. The BPAY biller code remains the same, while the reference number changes for each batch.
Why does the BPAY reference number change?
Each batch receives a unique reference number so Beam can match the payment to the correct super submission.
Can I use direct debit?
Direct debit may be available depending on your account setup. If available, it can automate super payments when batches are submitted.
Is direct debit faster than BPAY or EFT?
No. BPAY and EFT are generally processed faster. Direct debit requires additional bank processing time.
Can I switch direct debit on and off?
Yes. You can enable or disable direct debit as needed.
Can I store excess funds in Beam?
No. Beam does not currently support holding excess funds.
Payday Super Requirements
When does Payday Super start?
The new Payday Super requirements commence from 1 July 2026.
How often must super be paid under Payday Super?
Super must generally be paid in line with each pay run and within 7 business days of the payment date.
Does the 7-day period include weekends and public holidays?
No. The requirement is based on 7 business days.
Can employees be paid on different frequencies?
Yes. Employees can be paid on different schedules (e.g., fortnightly and monthly). Super obligations apply to each pay cycle.
If an employee is not paid, do I still need to report or pay super?
No. If no pay run is processed, there is no associated super payment for that period.
Transition from SBSCH and Other Clearing Houses
Is the ATO Small Business Superannuation Clearing House (SBSCH) closing?
Yes. SBSCH is closing on 1 July 2026.
Can I still pay my June quarter super through SBSCH?
Yes. June quarter obligations can still be paid through SBSCH before the relevant deadline.
Can I pay June quarter super through Beam instead?
Yes. You may use Beam for June quarter super payments.
Do I need to notify my previous clearing house when moving to Beam?
Generally, no specific action is required. However, you should retain records from your previous clearing house and check with them if additional steps are required.
SMSF Questions
Can Beam make payments to SMSFs?
Yes. Beam supports SMSF payments.
Do I need an ESA for SMSF payments?
Yes. An Electronic Service Address (ESA) is required for SMSF payments through SuperStream.
What if Beam does not recognise my SMSF ABN during registration?
Select an APRA-regulated fund as the default fund during registration. Employee contributions will still be allocated based on the fund details entered in employee profiles.
Contractors
Can contractors be reported through STP?
No. Payroller does not support STP reporting for contractors operating under their own ABN.
How can I process super for contractors?
You may:
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Add the contractor as an employee for administrative purposes.
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Create a pay run containing the super amount.
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Do not submit the pay run to the ATO.
Corrections and Adjustments
Can I cancel a super submission?
Yes. A batch can be cancelled while it remains in a pending status.
What if I overpay super?
If the overpayment has not yet been processed, contact support. If funds have already been received by the super fund, you may need to contact the super fund directly.
Can Beam automatically refund overpaid super?
No. Once contributions have been received by the super fund, Beam cannot process a refund.
Can I edit incorrect information after submission?
Yes. Corrections can be made where appropriate, depending on the processing status of the submission.
STP and Reporting
Does Payroller report super to the ATO?
Yes. Super information is reported through STP when a pay run is submitted. Beam separately handles the payment to super funds.
Can I continue reporting STP monthly?
Payroller submits STP each time a pay run is processed. Businesses should consult their accountant regarding specific reporting obligations.
Can pay runs be processed in advance?
Yes. Pay runs can be created and submitted in advance, including associated STP reporting.
Employee Super Information
Do existing employees need to complete a Super Choice Form?
No. Existing employees who have already nominated a super fund generally do not need to complete a new form unless they wish to change funds.
Are Super Choice Forms available from the ATO?
Yes. The ATO provides the Super Choice Form.
How long does super fund verification take?
In most cases, verification responses are received within 24 hours.
Common Technical Questions
I do not see the Beam pop-up after submitting a pay run.
Go to Superannuation and complete the Beam registration process manually.
Can minors with no super entitlement be excluded from a batch?
Yes. Employees can be unticked within the super batch before submission.
Can I print the page showing BPAY details?
There is currently no print option available. A screenshot can be used as a temporary workaround.
Will Beam provide confirmation statements?
Yes. Beam transaction statements are generally emailed monthly and can be accessed for up to 12 months.