How do I add in accrued leave for my employees?
To add accrued leave, go to People and choose the relevant employee. Click on edit > Opening Balances and you can add leave balances as you need to.
How do I switch on STP?
Go to Settings > STP > Add in the details > Enable STP
Can I add multiple companies?
You can add multiple companies by signing up as an accountant. There you have access to an agent portal, so you can manage multiple company payroll at once. Don’t worry, it’s still free.
How can I change my password?
If you’re not logged in, you can change your password on the log in page by clicking Forgot Password. If you’re already in the program, go to Settings > Personal Settings > Reset Password.
How can I change the employee’s pay rate?
If you want to change the basis on which you pay your employees, go to People > Select the employee > Edit > Employment > Pay rate.
Is my data safe?
To get approved by the ATO we had to go through numerous checks to ensure we reach the required safety standards. You can feel comfortable knowing that your data is safe with us.
Is Payroller available in my country?
Payroller is currently only available in Australia but we do have plans to expand in the future!
How can I request a feature? There’s something I want but it’s not here.
If you have something that you would like to see on our site, you can make a feature request.
How do I change my email address?
Send us an email at firstname.lastname@example.org with your current email and the new email and we’ll get it changed for you.