Learn how to delete your agent account on Payroller.
There are two versions of Payroller
Version 1: Old version
Step 1: From the Agent Portal, select the card labeled as ‘Agent account’.
Please note if you don’t have a card with ‘Agent account’ written on it you may have hidden your agent account.
Step 2: Go to your Agent’s Profile located in the upper left corner of your agent portal.
Step 3: Select ‘Settings‘.
Step 4: Select ‘Personal’ from Settings.
Step 5: Select the three dots next to ‘Delete account’.
Step 6: Confirm by clicking on the ‘Delete account’ option.
You should have received an email in your inbox.
If you have not received an email, please check your spam folder or security settings to make sure emails from Payroller have not been blocked. If you are experiencing any issues, please reach out to our support team via chat or via email at hello@payroller.com.au.
Step 7: On the email you have received select ‘Terminate account’.
Your account has now been erased.
Version 2: New Version
Step 1: From the Agent Home, select the card labeled as ‘You’.
Please note if you don’t have a card with ‘Agent account’ written on it you may have hidden your agent account.
Step 2: Go to your Agent’s Profile located in the upper left corner of your agent portal.
Step 3: Select ‘Settings‘.
Step 4: Select ‘Personal’ from Settings.
Step 5: Select the three dots next to ‘Delete account’.
Step 6: Confirm by clicking on the ‘Delete account’ option.
You should have received an email in your inbox.
If you have not received an email, please check your spam folder or security settings to make sure emails from Payroller have not been blocked. If you are experiencing any issues, please reach out to our support team via chat or via email at hello@payroller.com.au.
Step 7: On the email you have received select ‘Terminate account‘.
Your account has now been erased.
Discover more tutorials for using Payroller
Learn how to get the most out of using the dedicated Payroller agent portal. Read up on our collection of Agent user guides for accountants, bookkeepers, and tax agents.
You can help clients sign up for a Payroller subscription on their behalf so that they access all Payroller features across the web app and mobile app.
Accountants and bookkeepers can follow our simple user guides for managing clients’ Payroller subscriptions as Agents.
