Learn how to customise your employee’s status for your Payroller subscription

Learn how to customise your employee’s status for your Payroller subscription with our simple guide below.

Customising your employee to the correct status is important so that you are billed correctly.

You will be prompted to upgrade your subscription based on the number of active employees you have and you will be charged based on the number of active employee seats you have.


Please note: If you do not wish to be charged for any employee seats that are no longer required, please make sure to deactivate your employee and also remove the employee seat from the billing section before the next automated payment.


You can adjust the status of your employees if they are not included in your pay runs or use any of the features in your paid plan.

There are three types of employee Status

  • Active employees are included in all features of the product and require a paid active employee seat in subscriptions.

  • Inactive employees will not be included in any pay runs, timesheets, or rosters and do not need a paid active employee seat in subscriptions. Employees that are terminated will automatically show this status.

  • Roster-only employees will not be included in any pay runs but they can be added to rosters and timesheets and do not need a paid active employee seat in subscriptions

Step 1: To change the employee status, click on ‘People’.

Setting up your employees - Changing the status of your employee (active, inactive, roster-only) - 1

Step 2: Click on the cog icon to edit their settings.

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Step 3: Click on ‘Change Status’.

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Step 4: From here you can select the status that you want for the employee.


When the status is grey that means that it is the currently selected status, if it is green it means that the status can be selected.


Setting up your employees - Changing the status of your employee (active, inactive, roster-only) - 4

You have now changed the status of your employee.

Setting up your employees - Changing the status of your employee (active, inactive, roster-only) - 5

Learn how to add employees, edit employee details, delete employees, and recover deleted employees in Payroller.

Discover more tutorials & get the most out of using Payroller

Get started with creating your first pay run with our simple guides.

Signing up for a Payroller subscription gives you access to all Payroller features on web app and mobile app.

Read our Subscription FAQs.

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