Rostering software for NDIS providers

Simplify NDIS staff scheduling with Payroller’s AI-powered rostering software, built for mixed clinical teams, part-time availability, and the coverage demands of patient-facing care.

Assign support workers to participants, coordinate shifts, and keep your whole team informed with instant mobile notifications, without the manual admin of spreadsheets or group chats.

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NDIS ROSTERING WITH QUICK SET-UP

Everything you need to run NDIS staff rostering

Payroller is built for rostering staff to individual participants rather than a central location, managing irregular shift patterns, and coordinating a predominantly part-time and casual workforce.

Assign shifts and filter by role to get clear visibility over which worker is supporting which participant on any given day. Workers receive their shifts via the Employee app on their phone, so there’s no ambiguity about when to arrive, where to go, or what the shift involves.

Don’t just take our word for it.

Rostering made simple

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*By clicking “Try For Free“, you agree to our terms of service and privacy policy.

OVERNIGHT AND IRREGULAR SHIFTS

Coordinate complex shift patterns without confusion

Payroller supports every shift type with precise start and end time entry, so there’s no ambiguity. Workers know exactly when their shift starts, whether it’s a 6am personal care shift or a sleepover beginning at 9pm. When a roster is published or updated, workers receive an instant notification through the Employee app and email.

Recurring shifts allow you to set consistent weekly patterns for participants with stable support schedules, reducing the time spent rebuilding the same roster each week.

Morning, afternoon, and sleepover shifts all managed in one system
Precise shift times so workers are never unsure when to arrive
Instant notifications on publish and on any changes

FIT FOR PART-TIME AND CASUAL

Build rosters around worker availability

Most NDIS providers operate with a predominantly part-time and casual workforce, many of whom have secondary jobs, study commitments or carer responsibilities that shape when they’re available. Building rosters without visibility over that availability leads to constant back-and-forth and last-minute replacements.

Payroller’s unavailability function lets workers record when they’re not available, giving you that information directly in the rostering system before you start building the week’s schedule.

PAYROLL COMPLIANCE

Link rostered hours to payroll for award compliance

Payroller connects timesheets directly to rostered shifts. Workers clock in and out via the Employee app, recording their actual hours against each shift. Coordinators review and approve timesheets before they flow into payroll, ensuring every pay run is based on verified, accurate hours.

Once approved, Payroller’s payroll automation calculates pay and generates STP-compliant payslips automatically. While Payroller is not a substitute for professional advice on award interpretation, accurate connected hour records are the foundation of compliant payroll for any NDIS provider.

85 % of our users run their first payroll in under 15 minutes.

If you are a small business and with one employee, this software is fabulous. All you need, on your phone, access from any computer. Calculates everything for you. Can’t say enough good things about it.

Very easy to set up and use and for me who is limited on IT knowledge, thats a bonus

Really simple to use for a small business such as mine and with just enough features on the plan I have for my needs. Been on it since STP took off a couple of years ago and highly recommend it.

Payroller has made setting up our payroll simple! Like so simple anyone can do it! Definitely recommend it!

Easy to use and fantastic for a small business with a few employees.

Frequently asked questions about scheduling software for NDIS providers

Can I assign support workers to individual participants rather than a location?

Yes. Payroller lets you build shifts and assign workers in any configuration you need—by participant, by role, or by location. You can create a clear view of which support worker is covering which participant on any given day, making it easy to confirm that every active participant has their support in place.

Does Payroller support overnight and sleepover shifts?

Yes. Payroller supports shifts of any length at any time of day. You can enter precise start and end times for overnight and sleepover shifts, and workers receive instant notifications when those shifts are published or updated, so there’s no confusion about when an overnight shift begins or whether a sleepover arrangement has changed.

Can I see worker availability before building the roster?

Yes. Payroller’s unavailability function lets workers record when they’re not available. That information is visible in the rostering system before you start building the week’s schedule, allowing you to roster around real availability rather than discovering conflicts after the fact.

How do workers receive their rosters and shift updates?

Workers receive their shifts and any changes via instant notifications through the Employee app on their mobile phone, as well as by email. Workers can accept or decline shifts directly from the app, and you see their responses in real time.

The employee portal also allows workers to accept or decline rostered shifts directly from their device. As the coordinator, you see responses as they come in and can reassign unfilled shifts immediately.

Can I set recurring weekly rosters for participants with stable support schedules?

Yes. Payroller supports recurring shifts and roster templates. For participants with consistent weekly support needs, you can set the pattern once and carry it forward each week, adjusting only where worker availability or participant needs change.

What happens when a support worker calls in sick or can't make their shift?

You can update the affected shift and republish in seconds. The relevant worker and any replacement are notified instantly through the Employee app and email. Payroller also detects scheduling gaps automatically, making it easier to identify which participant’s support needs to be reassigned.

Can I share my Payroller account?

Yes. Payroller is well-suited to the casual and part-time staff mix common in restaurants. You can set variable shift lengths, assign different pay rates by role or employee type, and manage multiple staff categories within the same roster.

Does Payroller integrate with other platforms?

Yes, Payroller is integrated with Xero. By connecting your Xero account to Payroller, you can easily export and share payroll information cross-platforms.