How to set up Two Factor Authentication (2FA) in Payroller
Learn how to set up Two Factor Authentication (2FA) in Payroller with our simple guide below.
Two Factor Authentication (2FA) is an added protection of security for your Payroller account and is a mandatory requirement by the ATO to submit STP.
Once you have registered your account, verified your email, and enabled STP you will be prompted to activate 2-factor authentication the next time you log in.
Step 1: Log in to your Payroller account.
Step 2: Select ‘Set up 2-factor authentication’.
Step 3: Select your 2FA method
You have two verification options once you get to the two-factor authentication page;
Authentication via email
Please note that if you choose to authenticate via email this will be permanent and cannot be edited to verify via Google authenticator later down the track.
Step 4: To authenticate via email, select ‘Email’.
Next, select ‘Continue’
You will then be sent an email to verify your account
If you received no email in your inbox, check your spam or junk folder. If it can’t be found in either of these, contact our support team via the support chat or hello@payroller.com.au and they’ll help you out.
Step 5: Select ‘Verify your email’.
You’ll receive an email from the Payroller team.
You have now successfully logged into your account
Authentication via Google Authenticator
If you choose to authenticate via Google Authenticator
Select ‘Google Authenticator’.
Next, select ‘Continue’
From this page, you can choose to authenticate via the mobile app or the google chrome extension.
How to verify 2FA with Google Authenticator on Mobile App
Step 1: Download Google Authenticator.
Alternatively, choose another authenticator app on your phone from Google Play or the App Store.
You don’t have to use Google Authenticator but personally, we think it’s the easiest.
Step 2: Open your chosen authenticator app.
Step 3: Connect your Payroller account to your chosen authenticator app.
Select the plus button on the bottom right of your Google Authenticator app and either scan the barcode provided in Payroller or type in the code manually.
Once this has been set up, the app will give you a six-digit code that expires every thirty seconds.
Step 4: Enter this code where it asks for it.
Next, click ‘Verify’.
For more information and troubleshooting 2 Factor Authentication check out our FAQ on 2 Factor authentication
How to verify 2FA with Google Authenticator on Google Chrome
Step 1: Download the Google Authenticator from the Chrome web store.
Step 2: Select the authenticator icon.
The icon is in the top right
Step 3: Select the scan box on the top right
Step 4: Click and drag your mouse.
Drag your mouse from the top left corner of the box to the right bottom corner
Step 5: Click on the authenticator icon.
The icon is on the top right corner
Step 6: Copy the code to your clipboard
Step 7: Paste the code to the verification code box.
Select verify
You have now successfully entered your account
For more information and troubleshooting 2 Factor Authentication check out our FAQ on 2 Factor authentication
Need more help with accessing your Payroller account?
Learn how to log in to your Payroller account
Learn how to reset your password in Payroller
Discover more tutorials & get the most out of using Payroller
Get to know Payroller with our simple Quick Overview user guides. Try Payroller for free and subscribe to access all features in both web app and mobile app. Read more in our Payroller Subscription FAQs.