How to set up Two Factor Authentication (2FA) in Payroller
Learn how to set up Two Factor Authentication (2FA) in Payroller with our simple guide below.
Two Factor Authentication (2FA) is an added protection of security for your Payroller account and is a mandatory requirement by the ATO to submit STP.
Once you have registered your account, verified your email, and enabled STP you will be prompted to activate 2-factor authentication the next time you log in.
Step 1: Log in to your Payroller account.
![Accessing your account - Two Factor Authentication 2FA - 1](https://payroller.com.au/wp-content/uploads/2023/04/e247724fd56982264fa283c2ad8bf0b46d637aa585d4c02d3c95425f92aeb36f.png)
Step 2: Select ‘Set up 2-factor authentication’.
![Accessing your account - Two Factor Authentication 2FA - 2](https://payroller.com.au/wp-content/uploads/2023/04/c1066cd85ddb079be5c2aada059707a28ec9a35089546d2cfb125eb5ef7ead40.png)
Step 3: Select your 2FA method
![Accessing your account - Two Factor Authentication 2FA - 3](https://payroller.com.au/wp-content/uploads/2023/04/bd5bc2372be446716dff12fb50f0bc97b3ce2c913a69c9ae129691551d00ef6d.png)
You have two verification options once you get to the two-factor authentication page;
![Accessing your account - Two Factor Authentication 2FA - 4](https://payroller.com.au/wp-content/uploads/2023/04/b8276242eefd38b223624b4090ba1189c66d69293e2298429d3f5cccfd54ec0f.png)
Authentication via email
Please note that if you choose to authenticate via email this will be permanent and cannot be edited to verify via Google authenticator later down the track.
Step 4: To authenticate via email, select ‘Email’.
Next, select ‘Continue’
![Accessing your account - Two Factor Authentication 2FA - 5](https://payroller.com.au/wp-content/uploads/2023/04/c138a4e17517e5ae718b2b3f6f827de9be08ad618d39bed332714d85bb748802.png)
You will then be sent an email to verify your account
If you received no email in your inbox, check your spam or junk folder. If it can’t be found in either of these, contact our support team via the support chat or hello@payroller.com.au and they’ll help you out.
![Accessing your account - Two Factor Authentication 2FA - 6](https://payroller.com.au/wp-content/uploads/2023/04/dfebf91e35e1c9caa6f3578fe47a6532eb5af874b3696b84d7fd6939c56c8587.png)
Step 5: Select ‘Verify your email’.
You’ll receive an email from the Payroller team.
![Accessing your account - Two Factor Authentication 2FA - 7](https://payroller.com.au/wp-content/uploads/2023/07/caba02c5521c6015c21ec712e953187d1f67f6bdcd42be97e895d77edd3bc85e.png)
You have now successfully logged into your account
![Accessing your account - Two Factor Authentication 2FA - 8](https://payroller.com.au/wp-content/uploads/2023/07/7ac812fcecc5fbbb92f42a0eb44562d9015f4449b4c311a87d8ae392db8c8b53.png)
Authentication via Google Authenticator
If you choose to authenticate via Google Authenticator
Select ‘Google Authenticator’.
Next, select ‘Continue’
![Accessing your account - Two Factor Authentication 2FA - 9](https://payroller.com.au/wp-content/uploads/2023/04/6139689f7ee124381e7c04d0f5e187fe90d80c2a964c8a570aabe9ee0c40e9ba.png)
From this page, you can choose to authenticate via the mobile app or the google chrome extension.
![Accessing your account - Two Factor Authentication 2FA - 10](https://payroller.com.au/wp-content/uploads/2023/04/d0e5315ea4fced03b0c8ee03509b8dc018dabed41e56283f658007f0e03e6d8f.png)
How to verify 2FA with Google Authenticator on Mobile App
Step 1: Download Google Authenticator.
Alternatively, choose another authenticator app on your phone from Google Play or the App Store.
You don’t have to use Google Authenticator but personally, we think it’s the easiest.
Step 2: Open your chosen authenticator app.
Step 3: Connect your Payroller account to your chosen authenticator app.
Select the plus button on the bottom right of your Google Authenticator app and either scan the barcode provided in Payroller or type in the code manually.
![Accessing your account - Two Factor Authentication 2FA - 11](https://payroller.com.au/wp-content/uploads/2023/04/8fe83583127fa2537117f5602876bfa2dbdceb5014d29ca284008db886654565.png)
Once this has been set up, the app will give you a six-digit code that expires every thirty seconds.
Step 4: Enter this code where it asks for it.
Next, click ‘Verify’.
![Accessing your account - Two Factor Authentication 2FA - 12](https://payroller.com.au/wp-content/uploads/2023/04/50c8d57f57b2ca1a62e9b556b53ad05c330627f084d211b9eb535d5f40d6b282.png)
For more information and troubleshooting 2 Factor Authentication check out our FAQ on 2 Factor authentication
How to verify 2FA with Google Authenticator on Google Chrome
Step 1: Download the Google Authenticator from the Chrome web store.
Step 2: Select the authenticator icon.
The icon is in the top right
![Accessing your account - Two Factor Authentication 2FA - 13](https://payroller.com.au/wp-content/uploads/2023/04/f5fc2d7bb1029c582c8165c881e66186032834c0807ab02b14921ac936e7b9d9.png)
Step 3: Select the scan box on the top right
![Accessing your account - Two Factor Authentication 2FA - 14](https://payroller.com.au/wp-content/uploads/2023/04/a7721180857d83294dcd2eeffe92f7e3a2b2161124e816f1876284188908fe8f.png)
Step 4: Click and drag your mouse.
Drag your mouse from the top left corner of the box to the right bottom corner
![Accessing your account - Two Factor Authentication 2FA - 15](https://payroller.com.au/wp-content/uploads/2023/04/f7edcadccb204dde983951fc0b406052031943333ee0773238d922a41e5b1652.png)
Step 5: Click on the authenticator icon.
The icon is on the top right corner
![Accessing your account - Two Factor Authentication 2FA - 16](https://payroller.com.au/wp-content/uploads/2023/04/f5fc2d7bb1029c582c8165c881e66186032834c0807ab02b14921ac936e7b9d9.png)
Step 6: Copy the code to your clipboard
![Accessing your account - Two Factor Authentication 2FA - 17](https://payroller.com.au/wp-content/uploads/2023/04/6e376d4a1bd2615ae4f1521cdd58b0e51fc98d84d6bdec68f69c5856dba68077.png)
Step 7: Paste the code to the verification code box.
Select verify
![Accessing your account - Two Factor Authentication 2FA - 18](https://payroller.com.au/wp-content/uploads/2023/04/40bd6b15a78663d65cd0006a1f5bdc58e93abe04c3574fbb07d7734285f267e1.png)
You have now successfully entered your account
![Accessing your account - Two Factor Authentication 2FA - 19](https://payroller.com.au/wp-content/uploads/2023/07/7ac812fcecc5fbbb92f42a0eb44562d9015f4449b4c311a87d8ae392db8c8b53.png)
For more information and troubleshooting 2 Factor Authentication check out our FAQ on 2 Factor authentication
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