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  • Resetting your password

Resetting your password

  • Payroller Support
  • November 26, 2021

Learn how to reset your password in Payroller

Learn how to reset your password in Payroller with our simple guide below.

If you have forgotten your password or need to reset it for whatever reason, you can do this one of two ways.

  • Resetting your password when you have forgotten the password

  • Resetting your password while logged into the account


Resetting your password when you have forgotten the password

Step 1: If you are not logged into Payroller, you’ll need to go to our login page.

Accessing your account - Resetting your password - 1

Step 2: From here, click on the ‘Forgot Password’ button.

Accessing your account - Resetting your password - 2

Step 3: Enter your email and select ‘Request reset link’.

Accessing your account - Resetting your password - 3

You’ll be emailed instructions about how to reset your password.

Accessing your account - Resetting your password - 4

If you don’t receive the email, first check your junk or spam folder. If no email was received in either of these, contact our support team via the support chat or hello@payroller.com.au and they’ll help you out.

Step 4: Open up the email and click ‘Change password’.

Accessing your account - Resetting your password - 5

Step 5: Set a strong password in the top box and then confirm it in the second box.

Accessing your account - Resetting your password - 6

Step 6: Click ‘Submit’ to proceed.

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Your password has now been reset. Select ‘Go to login’ to access your account now.

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Resetting your password while logged into the account

If you are already logged into Payroller, you will have the option to reset your password straight from the settings page.

Step 1: go to the ‘Settings’ section in the left-hand column.

Accessing your account - Resetting your password - 9

Step 2: Click on ‘Personal Settings’.

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Step 3: Choose ‘Reset Password’.

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Step 4: Enter your new password and confirm it in the corresponding boxes and select ‘Reset Password’.

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Your password has now been reset.

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Need more help with accessing your Payroller account?

Learn how to log in to your Payroller account

Learn how to set up 2FA for your Payroller account

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