Where to enter your branch number in Payroller
Learn where you can enter your branch number in Payroller with our simple guide below.
When you first create your account, your branch number will default to branch number 1 unless you decide to change this in settings.
If you have submitted pay runs under the incorrect branch number or have forgotten to finalise for the previous branch number please scroll to the guide below to resolve this issue.
To find or enter your branch number, go to Settings.
Select STP Settings.
Disable STP if it has been enabled.
Open STP settings and then you’ll be able to see your current branch number or enter the correct one.
Once that’s complete, don’t forget to enable STP
A common mistake when changing branch numbers
If you wish to change branch numbers on an account with pay runs that have already been submitted it is highly recommended that you create a new account for the new branch number instead.
If you wish to change branch numbers on an existing account you have been submitting pay runs for, you will need to make sure to finalise the last pay run for the financial year for the old branch number before switching to the new branch number.
If you have already started submitting pay runs for the new branch number but have not finalised for the previous branch number you will need to do this before proceeding. To do this, edit the branch number back to the old branch, finalise for the correct financial year. If you need to remove the figures from your previous branch, check that you are on the correct branch number and then select the finalise STP button, select the correct financial year and minus the figures so that the totals show up as zero and finalise. Once these have been completed you can go ahead and change the branch number back to the new branch number and report as usual.
For steps on how to finalise for a previous branch number please follow the steps below.
Select settings
Select ‘STP Settings’
Select ‘Disable STP’
Edit the branch number to the old branch number
Select enable STP
Go to the ‘Run Payroll’ page
Select ‘Finalise STP’
Select the correct financial year
You can view and adjust your employees in this screen
If you need to finalise for the financial year, review the figures before finalising.
If you need to remove the figures for the branch number, select view and adjust and minus the figures from each employee.
Once that’s completed you can select ‘Finalise STP’ and complete the STP lodgement declaration.
Once you have finalised for the old branch number, you will need to change the branch number back.
Go to settings.
Select ‘STP settings’
Select ‘Disable STP’
Edit the branch number and select ‘Enable STP’
You can now run pay runs for the new branch number as required.
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