How to convert an Agent account to an employer account in Payroller
Learn how to convert an Agent account to an employer account by following the steps below.
Please note that you will only have the option to change back to an employer account if you do not have any clients attached to your agent account. To change back to an employer account you will need to disconnect existing client accounts.
Step 1: Select ‘Settings’ from the Payroller Agent portal

Step 2: Select ‘Switch to employer account’.

Step 3: Review and select ‘Proceed’.

Your account has now been changed back to an employer account.
If your account has not been changed back please refresh the screen.

Discover more tutorials & get the most out of using Payroller
Learn more about useful features and functions in Payroller with our simple user guides.
Try Payroller for free and get started setting up employees for STP and payroll.
With a Payroller subscription, you can access full Payroller features across both web app and mobile app. Learn more with our Subscription FAQs.