Learn how to edit the email of the main Agent account holder in the Payroller Agent Portal
Learn how to edit the email of the main Agent account holder in the Payroller Agent Portal with our simple guide below.
There are two versions of Payroller
Version 1: Old version
Step 1: Click the โ3 dotsโ located in the right side corner of your agent account.
Step 2: Select โChange Emailโ.
A screen will appear to enter your new email address.
Step 3: Click the โSubmitโ button once done.
An email will be sent to your new email address. Please check your inbox and follow the steps in the email to verify your new email address.
Step 4: Click the โVerify your emailโ button to confirm the change.
Your email address will now have been changed.
Step 7: Go to https://payroller.com.au/ and select โForgot Passwordโ to create a new password for your login.
Step 8: Enter your new email address and select โRequest reset linkโ.
If this is a valid email address, you should receive an email to reset your password within the next few minutes. Make sure to check your junk or spam folder if you did not receive the email in your inbox. If the email is not in your junk or spam folder, review your email address and resubmit a forgot password request, or reach out to us at hello@payroller.com.au
You should have received an email to change your password.
Step 9: Select โChange Passwordโ.
Step 10: Enter a new password and click โSubmitโ.
Once you have set up your password you can log in to your new account.
The new agent account will have been updated.
Version 2: New version
Step 1: You’ll need to be on your list of clients. If you’re not there, you can click on the โAgent homeโ section in the left-hand column.
Step 2: Click the โthree dotsโ located in the right side corner of your agent account.
Step 3: Select โChange Emailโ.
Step 4: Enter the new email address and select โSaveโ.
An email will be sent to the new email address to be verified.
Step 5: Select โClick hereโ from the verification email to verify the new email.
Please note: the link will expire in one hour. If it does expire, you can resend the link by following the same process from the beginning in the agent portal.
Once that’s done, the email will have now been changed.
Step 6: Go to https://payroller.com.au/ and select โForgot Passwordโ to create a new password for your login.
Step 7: Enter your new email address and select โRequest reset linkโ.
If this is a valid email address, you should receive an email to reset your password within the next few minutes. Make sure to check your junk or spam folder if you did not receive the email in your inbox. If the email is not in your junk or spam folder, review your email address and resubmit a forgot password request, or reach out to us at hello@payroller.com.au
You should have received an email to change your password.
Step 8: Select โChange Passwordโ.
Step 9: Enter a new password and click โSubmitโ.
Once you have set up your password you can log in to your agent account using your new email as username and new password.
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Agents and their clients (employers) can try out Payroller for free. You can also sign up for a Payroller subscription on your clients’ behalf to get access to all features via the web and mobile app. Read up on our Subscription FAQs.