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  • Adding team members

Adding team members

  • Payroller Support
  • November 26, 2021

Learn how to add a team member to your Payroller Agent account

Learn how to add a team member to your Payroller Agent account with our simple guide below.

There are two versions of Payroller

  • Version 1: Old version

  • Version 2: New version


Version 1: Old version

Step 1: Go to the ‘Settings’ section in the left-hand column in the Agent Portal.

Agent Account - Adding team members - 1

Step 2: Select the ‘Team Members’ heading.

Agent Account - Adding team members - 2

Here, your current team members will be listed.

Agent Account - Adding team members - 3

Step 3: To send an invitation, fill out your colleague’s email and press ‘Send’.

Agent Account - Adding team members - 4

The status of the invitation will show as Pending.

Agent Account - Adding team members - 5

Step 4: You’ll have to ask your colleague to check their inbox and click on the ‘Accept Invitation’ button on the email that was sent.

Agent Account - Adding team members - 6

If your colleague doesn’t receive the email in their inbox, ask them to check their junk or spam folders. If it isn’t in either of them, contact our support team who’ll help them get this sorted.

Step 5: They will be asked to set up their password.

Agent Account - Adding team members - 7

Step 6: Once they enter and confirm their password, they will have to click ‘Submit’.

Agent Account - Adding team members - 8

Step 7: They will be asked to log in to their account as a team member once the password has been set.

Agent Account - Adding team members - 9

They can now see your linked clients under the Agent Portal.

Agent Account - Adding team members - 10

They will appear as Active in your Team Members list once they have successfully accepted the invitation.

Agent Account - Adding team members - 11

Version 2: New version

Step 1: Go to your Agent’s Profile located in the upper left corner of your agent portal.

Agent Account - Adding team members - 12

Step 2: Select ‘Settings’.

Agent Account - Adding team members - 13

Step 3: Select ‘Team management’ tab.

Agent Account - Adding team members - 14

Here, your current team members will be listed.

Agent Account - Adding team members - 15

Step 4: To send an invitation, fill out your colleague’s email and press ‘Invite’.

Agent Account - Adding team members - 16

The status of the invitation will show as Pending.

Agent Account - Adding team members - 17

Step 5: You’ll have to ask your team member to check their inbox and click on the ‘Accept Invitation’ button on the email that was sent.

Agent Account - Adding team members - 18

If your colleague doesn’t receive the email in their inbox, ask them to check their junk or spam folders. If it isn’t in either of them, contact our support team who’ll help them get this sorted. If you need to remove any team members, please follow this guide.

Discover more tutorials & get the most out of using Payroller

Learn how to get the most out of the Payroller agent portal with our overview for accountants, book-keepers and BAS agents.

Invite your clients and add your clients’ payroll to your Agent portal with our simple guide.

Agents and their clients (employers) can try out Payroller for free. You can also sign up for a Payroller subscription on your clients’ behalf to get access to all features via the web and mobile app. Read up on our Subscription FAQs.

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