How to cancel your Payroller subscription as an Employer

Learn how to cancel your Payroller subscription as an Employer with our simple guide below.


Please note that if your agent is in charge of your subscription you will not be able to cancel the subscription from your account unless you update the card details to your own. If you are paying for the subscription and would like to provide your agent, access to customize your subscription you will need to provide them with the access to do so.


Step 1: To cancel your subscription go to ‘Settings’.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 1

Step 2: Select ‘Billing’.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 2

Step 3: From the Subscription screen, select the three dots.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 3

Step 4: Then select ‘Cancel Subscription’.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 4

Step 5: Select the reason for your cancelation and select ‘Cancel Subscription’.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 5

Please note that when you cancel your subscription, your subscription will end at the end of the current billing period.


On this screen, you’ll be able to see the date your subscription will end. You will also be able to renew a canceled subscription by selecting ‘Uncancel Subscription’.

Payroller Employer Subscriptions - Cancelling your subscription as an employer - 6

Discover more tutorials & get the most out of using Payroller

Get set up in Payroller to start submitting Single Touch Payroll (STP) with our simple user guides. 

Try Payroller for free, and get a Payroller subscription for continued access to all features across both web app and mobile app

You can also invite your accountant or tax agent to help you manage your business payroll with our step-by-step guide.

Summary

Explore related articles: